4.8 Google My Business Rating — Customer Testimonials

4.8 / 5.0 Rating on Google

Google Customer Testimonials

"Mark and his team have performed multiple repair and maintenance tasks at the four sites I manage. They are responsive to my needs for both emergency and preventative maintenance tasks. I highly recommend Action HVAC."

Jim Gracey

VIA GOOGLE

"Action heating is great! They are honest and always prompt with their appointments. We had Alex today, and have had him before. It is great to see the same service people each year. We enroll in the service plan to save money."

Matthew P

VIA GOOGLE

"Kevin was not only was on time, but he was early, which was great. He was extremely professional and checked my furnace in a timely manner. The entire experience was very pleasant and quick. I've been a customer for years and will continue to be."

Gloria B

VIA GOOGLE

"Mark, Scott and Alex were amazing, patient and explained everything so thoroughly. Very responsive and great professionals. We had to call at 4:30 a.m. on a Saturday morning because our furnace died and they were able to install a new one same day. They truly saved the day as the temps were sub zero (as a high). We won’t be calling any other company going forward!"

Samantha R

VIA GOOGLE

"We have used Action Heating & Air Conditioning for many years and have always been impressed with the quality of the work they have provided. Last year we replaced both AC units and furnaces. Kevin did our installation and his work was impeccable. I would highly recommend Kevin and Action Heating & Air Conditioning for yearly maintenance as well as those unfortunate system malfunctions."

Marci C

VIA GOOGLE

"After waiting all day to hear back for Nicor Home Solutions, (I had called them at 7:30 AM due to my furnace not working.) I was fed up! My friend Lisa recommended Action Heating & Air. I called the office at 3:00, when Stacy realized I did not have heat, she called me back within 1 minute and had a crew on its way to my home, to arrive within 15 minutes! Pauly and Dave were professional, friendly and had the repair done within 30 minutes! Being a Real Estate Agent, I will refer this company to all my clients! It's rare to find this type of service these days!"

Curran S

VIA GOOGLE

"Very thorough! He spent time on both inside and outside equipment even crawling into tight spot on a hot day. He informed me of how old the outside equipment was and considering age of it was working better than expected but to be ready for having to replace sometime in the future. Very knowledgeable!"

Evan M

VIA GOOGLE

"Great company, people, and service. Everyone from the techs, in the office, to the owners are friendly, professional, and do great work. I highly recommend!"

Benjamin K

VIA GOOGLE

"Action technicians do a great job of diagnosing and resolving problems with my furnaces and boiler. They also do great annual maintenance to keep things running as they should, finding issues before they become a breakdown. That is very important, especially when winter weather comes early!"

John H

VIA GOOGLE

"Great, fast, reliable service. We had a hot water heater installed and Action Heating & Air Conditioning provided the best price and did a wonderful job. Installers were very respectful of the house/floors. Talking to Mark on the phone was very pleasing because he was always helpful and scheduled the service within a week. Will definitely be calling them again!"

Alma F

VIA GOOGLE

"Action provided me with a new hot water heater the same day I called, in spite of the challenge of finding the right size to fit my space. The installers were friendly, courteous, and very clean. When they finished, you could not tell they had even been there. I am very happy with their service."

Mary Ellen M

VIA GOOGLE

"I called Action Heating & Air Conditioning to do some maintenance on my furnace. Someone picked up the phone immediately. He was friendly and helpful. Kevin was scheduled to come out the next day. Kevin was professional, polite and efficient. He clearly explained what the issues were and his rates were very reasonable. I highly recommend Action Heating & Air Conditioning."

Linda

VIA GOOGLE

"Always polite and does great work. We had something needing repair with furnace, and they made sure the same technician came back to do the work because he was familiar with our project. Always fair and explain what needs to be done."

Joanne A

VIA GOOGLE

"Called on second day of the deep freeze and they fit me in that day. Got me up and running with no drama. Love this company. P.S. they send a text when they are on their way. Arrived in the window of time that we agreed upon."

Joe D

VIA GOOGLE

"Very professional, timely and honest. Great value too. I would recommend them to everyone."

Dilyss Gallyot

VIA GOOGLE

"Kevin was knowledgeable, friendly, and did a great job fixing my furnace issues. Communication from the main office was excellent. Highly recommend them."

Rachel

VIA GOOGLE

"I have always been moved by the professional, personable service of Action Heating & Air Conditioning. They take great care of my systems and it is so great to talk with whoever answers the phone or comes to work on my place. Yesterday Kevin came as scheduled, installed a new pipe on my furnace. I asked if he could possibly clean out my drier vent in addition. He not only enthusiastically said yes; he did a fabulous job both inside and out. I will not hire anyone but Action as long as I own a place!"

Kathy M

VIA GOOGLE

"Great Company to deal with, customer service is top of the line and the work was done in a quick and timely manner. Would recommend them to anyone."

Joshua S

VIA GOOGLE

"Great service. I received an email prior to the scheduled appointment letting me know the tech was on his way. The tech arrived within a few minutes of the scheduled time. I didn't have to wait for them to show up. All my questions were answered in a very professional manner. The techs were courteous and took extra precautions to protect the floor where they were walking and working. Very impressive. Pricing was very reasonable."

Joan S

VIA GOOGLE

Other Customer Testimonials

"Our service tech was professional and answered questions with confidence. It's hard to find service technicians you can trust. Thank you!"

Aurora, IL Homeowner

CUSTOMER REVIEW

"Great firm and services. Prompt, knowledgeable, fair price, and went the extra yard to get it just right."

Glen Ellyn, IL Homeowner

CUSTOMER REVIEW

Evan M

VIA GOOGLE

"The service guy who came out was awesome! Extremely thorough and really nice about explaining everything. He did a great job. The company returned my call right away to schedule and was happy to work around my schedule with having to pick up my daughter at school. I would use them all the time moving forward. I have had some other companies and I do feel like they did the most thorough job especially the technician Alex."

Glen Ellyn, IL Homeowner

CUSTOMER REVIEW

"Great team from quote to finish. I am picky about quality and found Scott (who performed the work) to be equally concerned with getting everything right without the need for oversight or prompting."

Glen Ellyn, IL Homeonwer

CUSTOMER REVIEW

"Had Brian and Jeff at our house to clean our ducts. They did an amazing job. Professional, courteous, and clearly expert at what they do. I'm pretty picky about things, and I literally had zero clean up--inside or out--after they left. It was like they weren't even here. They accommodated us as we were working from home, and made the whole experience easy. And seeing what they got out of our ducts makes me feel better about our air quality. I highly recommend them."

Glen Ellyn, IL Homeowner

CUSTOMER REVIEW

"The Action technician, Alex Miller, arrived exactly on time, and was very polite and efficient. He did diagnostic testing and looking at our air conditioning unit, made a couple tech calls, and then told me that a part needed to be ordered and that I would be contacted by the Action service department regarding the availability and timing of the final repair. The part is on order now, and I anticipate the same high quality of professionalism when it is installed."

Glen Ellyn, IL Homeonwer

CUSTOMER TESTIMONIAL

Wheaton, IL Homeonwer

CUSTOMER TESTIMONIAL

"Great advice and service. Very quick response to Repair furnace. Also discovered a problem with water heater due to recent unrelated work by another contractor and replaced water heater. We have used Action for several years and are very satisfied with Action and technician Kevin and highly recommend their services."

Glen Ellyn, IL Homeowner

CUSTOMER TESTIMONIAL

"Did a great job came out right away even though after hours. Definitely will call again when needed!"

Winfield, IL Homeonwer

CUSTOMER TESTIMONIAL

"Knowledgeable, courteous, friendly, efficient, neat and careful. And the furnace works."

West Chicago, IL Homeonwer

CUSTOMER TESTIMONIAL

"We were very happy with the service. I need someone to fix a commercial heater they came out within hour. I was out of town and we did everything by phone. Alex did what he had to do fix it. He call me after he was done and explained everything to me. I will use them again."

Glendale Heights, IL Homeonwer

CUSTOMER TESTIMONIAL

"The tech was very nice and happy to answer any questions I had during the visit. Great service."

Lombard, IL Homeowner

CUSTOMER TESTIMONIAL

"Excellent! A special thanks to Mark who went over and beyond to restore good air quality in our home!"

Wheaton, IL Homeonwer

CUSTOMER TESTIMONIAL

"Had my furnace serviced for winter. Made a big difference in heat (no cold spots in house). Service guy was on time, pleasant, and knowledgeable. Price was reasonable."

Glen Ellyn, IL Homeowner

CUSTOMER TESTIMONIAL

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